Analytics

A valuable tool for businesses looking to better understand their customers and improve their overall performance.

The purpose of the analytics section in an omni-channel web service is to provide insights and data about how customers are interacting with the service across multiple channels. Analytics can provide valuable information about customer behavior, preferences, and pain points, which can be used to optimize the customer experience and drive business growth.

Navigation

You can navigate to Analytics to check out all the available business metrics

Features

Analytics section contains these following sub-pages:

• Dashboard: A summary of the most crucial graphical data representation of your business

Dashboard

• Shop performance

Shop Performance

• Products

Products

• Order and Delivery

Orders and Delivery

• Customer

Customer