Create return product invoice

To return a product to a supplier, you need to return it from an import invoice. Therefore, this progress should be done from the import invoice screen.

Return product from an import invoice

This consists of these main steps:

  • Initiate the adding process

  • Adjust the quantity of product for returning

  • Input payment from supplier

  • Confirm your decision

and supportive action such as:

  • Change the in-charge staff

  • Change creation date of import invoice

  • Add note

Step 1: Click the Return product button

You can click the Return product button on the action buttons row of the import invoice

Step 2: Adjust the quantity of product for returning

You can increase or decrease the purchasing quantity by using the add (+) or subtract (-) button or by directly type in the product quantity on inside the quantity input box

Step 3: Input payment from supplier

You can input the exact amount of money that you have recieved from the supplier

If you have received the amount less than the product value you have returned to the supplier. This remaining amount will be counted as a supplier debt toward you and vice versa.

Step 4: Confirm your decision

When you have recheck all the information and made sure that they are all correct, you can click the Complete button to finish creating an import invoice

If you want to save all the information you have filled for later, you can choose Temporarily save instead to put the completion of the invoice on hold. Search for a temporary receipt status to view your temporarily saved invoice.

This invoice can be reopen and complete later when needed.

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