Facebook chat plug-in, also known as Facebook Messenger Chat Plugin, is a feature that allows businesses to integrate Facebook Messenger into their websites. It allows website visitors to chat with the business directly from the website using the Facebook Messenger platform.
The chat plug-in appears as a button or widget on the website, usually located in a prominent location such as the bottom right corner of the page. When a website visitor clicks on the button, a Messenger window will open where they can start a conversation with the business.
The Facebook chat plug-in offers several benefits for businesses, including:
Improved customer communication: By offering a convenient chat option on the website, businesses can provide real-time assistance and support to customers, improving their overall experience.
Increased engagement: The chat plug-in can encourage website visitors to interact with the business and ask questions, potentially leading to increased engagement and sales.
Seamless integration: The chat plug-in integrates seamlessly with Facebook Messenger, which many people already use, making it an easy and familiar way to communicate.
Analytics and tracking: The plug-in offers analytics and tracking features, allowing businesses to track and analyze their customer interactions and adjust their strategies accordingly.
Overall, the Facebook chat plug-in can be a valuable tool for businesses looking to improve their customer communication and engagement on their website.
How to add facebook chat plug-in to your website
Step 1:
Access your Facebook page, Click on the Meta Business Suite and you will be directed to the dedicated page that you can check the inbox of your page
Step 2:
Click the setting button on the top right corner and select View all setting option
Step 3:
Click the set up button, select that Standard option
Step 4:
Follow all the step required by Meta platform: Set language, Add website domain and Paste code.
The domain should be the domain of your website, NOT the domain of the Web Store system.
Remember that you should be pasting the sinppet of code provided by Meta platform into Webstore system and click Add to finish the process
Now the chat plug-in is embedded to your website and is ready for the customer to use.
