Automation Configuration

Allows users to set the content of emails sent to customers when making an order.

You can navigate to Setting>Automation configuration>Set up to configure your email automation for four types of order

  • Confirmed order

  • Canceled order

  • Delivered order

  • Failed order

Configure email template

Confirmed order

The automation process allow you to:

Turn on or turn off the automatic email sending function. With this setting turn off, the buyer wil not receive the confirmation email after their order has been confirmed by the system.

Select the language for the email template. You can select the default language of the email send to the buyer to be English or Bahasa Malaysia.

  • You can edit the content for the email subject, Greeting message and Closing message.

  • You can edit the translation for the Bahasa Language if you have select the default language to be English or vice versa

Cancelled order

Additional configuration of the template is similar to that of the Confirmation order

Delivered order

Additional configuration of the template is similar to that of the Confirmation order

Failed order

Additional configuration of the template is similar to that of the Confirmation order

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