A pre-written message that can be used to respond to common customer inquiries or issues
What is the purpose of a response template?
The purpose of a response template in a CRM service is to improve the efficiency and quality of customer service interactions, while also providing a consistent and professional image for the business. By using response templates, businesses can save time, improve consistency, and provide better customer service to their clients.
Navigation
You can navigate to Setting>Response Template to manage your response template
