Response Template

A pre-written message that can be used to respond to common customer inquiries or issues

What is the purpose of a response template?

The purpose of a response template in a CRM service is to improve the efficiency and quality of customer service interactions, while also providing a consistent and professional image for the business. By using response templates, businesses can save time, improve consistency, and provide better customer service to their clients.

Navigation

You can navigate to Setting>Response Template to manage your response template

Features

Response template section allow user to manage:

• Normal response template

• Auto sugesstion of templates

• Auto response template